Compassionate Pet Cremation Area Manager

InvoCare; Toowoomba Regional; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Reward and recognition

Induction and training

Birthday and parental leave

Employee Assistance Program

Diversity & inclusion

Job summary

InvoCare’s Pets in Peace division is seeking an Area Manager in Queensland to oversee compassionate pet collections for cremation. You will work with veterinarians and families, handling deceased animals with dignity and care, and ensuring timely return of ashes to clients.

The role requires excellent customer service, strong organization, and the ability to lift up to 25kg. A full driver’s license is essential, and weekend availability may be required.

Qualifications

• Compassion for families and animals.
• Ability to handle deceased pets with dignity.
• Excellent customer service and communication.
• Strong organizational skills and attention to detail.
• Must hold a full driver's license and be willing to undergo medical/Q-Vax checks.

Responsibilities

• Carry out pet collections from veterinary clinics with respect and dignity.
• Collect pets from owners' homes and return ashes to clients.
• Review and fulfil system requirements with meticulous attention to detail.
• Maintain vehicle and work areas to high standards.
• Plan daily routes efficiently and accommodate overtime/weekends.

Skills

Compassion for animals

Customer service

Communication skills

Organizational skills

Lifting up to 25kg

Full driver's license

Medical assessment willingness

Job description

InvoCare’s Pets in Peace division is seeking an Area Manager in Queensland to oversee compassionate pet collections for cremation. You will work with veterinarians and families, handling deceased animals with dignity and care, and ensuring timely return of ashes to clients.

The role requires excellent customer service, strong organization, and the ability to lift up to 25kg. A full driver’s license is essential, and weekend availability may be required.