Personal Accident Claims Assessor - End-to-End, Sydney

SMAART Recruitment; Sydney; On-site; AUD 90,000 - 100,000; Full time

Job summary

SMAART Recruitment in Sydney is seeking an experienced Personal Accident Claims Assessor to join a specialist insurance team. You will manage a portfolio of Personal Accident claims from lodgement through to finalisation, ensuring timely, accurate, and well-reasoned decisions.

Join a collaborative team that liaises with brokers, customers and medical practitioners, and contribute to fair outcomes while maintaining high standards of service.

Qualifications

• Experience in Personal Accident, Workers Compensation, CTP or broader claims assessment.
• Ability to manage end-to-end claims end-to-end with strong relationship building.
• Strong analytical, investigative and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Managing Personal Accident claims from lodgement through to resolution.
• Assessing policy coverage, liability, medical evidence and financial information.
• Investigating claims and developing appropriate claim strategies.
• Liaising with Brokers, customers, medical practitioners and external service providers.
• Making claims decisions within delegated authority and regulatory requirements.
• Maintaining accurate claims documentation and ensuring claims progress within service standards.
• Identifying risks, resolving issues and contributing to process improvements.

Skills

Claims assessment

Personal Accident

Investigative skills

Analytical skills

Stakeholder management

Medical interpretation

Communication

Attention to detail

Job description

SMAART Recruitment in Sydney is seeking an experienced Personal Accident Claims Assessor to join a specialist insurance team. You will manage a portfolio of Personal Accident claims from lodgement through to finalisation, ensuring timely, accurate, and well-reasoned decisions.

Join a collaborative team that liaises with brokers, customers and medical practitioners, and contribute to fair outcomes while maintaining high standards of service.