Personal Injury Claims Support Specialist

Allianz; Sydney; Hybrid; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Inclusive culture and wellbeing

Hybrid work arrangements

Mentoring and career development

Employee discount programs

Job summary

Allianz is seeking a Claims Support Officer – Personal Injury in Sydney NSW on a 12-month contract. The role supports claims consultants and managers, handling day-to-day admin, stakeholder engagement, and timely, cost-efficient claims processing within regulatory standards.

The successful candidate will excel in attention to detail, collaboration, and effective communication. A hybrid work arrangement is available, with opportunities for professional development and involvement in a large,

Qualifications

• Ability to work collaboratively in a team environment and plan and prioritise effectively.
• High attention to detail, completing tasks with thoroughness and accuracy.
• Demonstrated technical proficiency with systems, software, databases, reporting, and communication tools.
• Excellent verbal and written communication skills with a balance of empathy and commercial focus.
• Passion for leveraging emerging technologies in a digital landscape.

Responsibilities

• Provide administrative support to claims consultants and managers.
• Manage work queues and mailbox tracking to meet deadlines.
• Support the Manager and Leadership team, and assist with QA framework and claim payments.
• Deliver high level customer service while adhering to regulatory standards.

Skills

Collaboration

Attention to detail

Technical proficiency

Communication

Emerging technologies interest

Tools

Systems/databases/software proficiency

Job description

Allianz is seeking a Claims Support Officer – Personal Injury in Sydney NSW on a 12-month contract. The role supports claims consultants and managers, handling day-to-day admin, stakeholder engagement, and timely, cost-efficient claims processing within regulatory standards.

The successful candidate will excel in attention to detail, collaboration, and effective communication. A hybrid work arrangement is available, with opportunities for professional development and involvement in a large,