Permanent Storage Centre Consultant: Customer Care & Growth

Prp Diagnostic Imaging Pty T/F Prp Investment Trust; Central Coast; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Permanent role

Rotating roster

Onsite parking

Parental leave

Employee discounts

Wellbeing support

Job summary

National Storage is seeking a Full Time Storage Consultant for our Central Coast team, primarily based in North Wyong and West Gosford. You will deliver exceptional customer service, guide customers through storage solutions, and support administration and operations across multiple sites.

The role includes centre tours, maintaining presentation, and achieving KPIs while ensuring a safe and clean environment.

Qualifications

• Experience in delivering outstanding customer service.
• Ability to communicate clearly and build relationships with customers.
• Sales orientation with focus on helping customers choose storage solutions.

Responsibilities

• Deliver the ultimate customer experience by guiding customers to the best storage options.
• Conduct centre tours and walkthroughs of facilities.
• Maintain centre presentation, cleanliness and general operations.
• Handle administration duties such as contracts, inventory and claims.
• Achieve KPIs and uphold high standards for the centres.
• Ensure safety and security by following WHS procedures.

Skills

Customer service

Communication

Sales oriented

Teamwork

Multitasking

Tech savvy

Tools

CRM systems

MS Office

Job description

National Storage is seeking a Full Time Storage Consultant for our Central Coast team, primarily based in North Wyong and West Gosford. You will deliver exceptional customer service, guide customers through storage solutions, and support administration and operations across multiple sites.

The role includes centre tours, maintaining presentation, and achieving KPIs while ensuring a safe and clean environment.