Guest Experience & Admin Specialist

Bupa Australia; Canberra; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Onsite car park included

Generous parental leave

Discounts on storage services

Wine Ark discounts

Wellbeing support

Referral incentives

Job summary

National Storage in Canberra is seeking a Full-Time Storage Consultant to deliver exceptional customer service, guide customers through storage options, and manage day-to-day operations at multiple centres. The role emphasizes customer focus, sales orientation, and strong communication within a dynamic team.

Experience in administration and a proactive, team-driven attitude will help you succeed. This on-site role offers training, a collaborative environment, and opportunities for career growth.

Qualifications

• FULL Driver’s license and car (required).
• Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
• Customer-centric and sales-oriented.
• Proficient in using technology and multitasking between different systems.
• Motivated and proactive, with a positive attitude.
• Ability to work well in a team and autonomously.
• Growth mindset with a genuine willingness to learn.
• The ability to work on a rotating roster, with every second Saturday from 9 am-2 pm.

Responsibilities

• Guide customers to choose the best storage solution.
• Conduct centre tours and showcase facilities.
• Maintain presentation, cleanliness and operations.
• Handle contracts, inventory and insurance claims.
• Meet KPIs and uphold high standards.
• Maintain safety and security per procedures.

Skills

Strong communication

Customer-centric

Teamwork

Multitasking

Sales-oriented

Growth mindset

Driver's license

Technology adept

Job description

National Storage in Canberra is seeking a Full-Time Storage Consultant to deliver exceptional customer service, guide customers through storage options, and manage day-to-day operations at multiple centres. The role emphasizes customer focus, sales orientation, and strong communication within a dynamic team.

Experience in administration and a proactive, team-driven attitude will help you succeed. This on-site role offers training, a collaborative environment, and opportunities for career growth.