Permanent FT Neighbourhood Admin & Scheduling Officer

BlueCare; Gold Coast City; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Superannuation

Salary packaging

Employee discounts

Job summary

BlueCare is seeking an Administration / Scheduling Officer on the Gold Coast to support neighbourhood teams and coordinate daily operations.

The role focuses on being the primary contact for customers, managing inquiries, rostering, and document creation, while maintaining data accuracy in systems. Strong communication and time-management are essential, with a flexible start window and a belief in delivering excellent client experiences.

Qualifications

• Available to start between 6:00am and 8:30am.
• Excellent verbal and written communication skills.
• Experience in rostering/scheduling is highly regarded.
• Strong time-management and prioritisation abilities.
• Proficient with MS Office and database applications.

Responsibilities

• Coordinate and support neighbourhood teams.
• First point of contact for internal and external customers via phone, email, in person.
• Manage requests, concerns and inquiries.
• Roster and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting prep.
• Monitor and distribute office supplies; arrange equipment maintenance.
• Ensure data accuracy in BlueCare systems and databases.
• Utilize MS Office and database applications.
• Assist senior staff with special projects.

Skills

Communication skills

Rostering/scheduling

MS Office

Database applications

Time management

Customer service

Tools

MS Office

Database applications

Job description

BlueCare is seeking an Administration / Scheduling Officer on the Gold Coast to support neighbourhood teams and coordinate daily operations.

The role focuses on being the primary contact for customers, managing inquiries, rostering, and document creation, while maintaining data accuracy in systems. Strong communication and time-management are essential, with a flexible start window and a belief in delivering excellent client experiences.