People and Culture Administrator

InvoCare; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

InvoCare is seeking a People & Culture Administrator to join our Rhodes-based team in Sydney. You will manage end-to-end HR administration across the employee lifecycle, including onboarding, system changes and offboarding, while providing timely, employee-centred support to staff and managers.

The role emphasizes accuracy, attention to detail, and the ability to think critically in a fast-paced environment.

Qualifications

• Formal qualification in Human Resources or equivalent experience.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication.

Responsibilities

• Deliver HR administration across the employee lifecycle.
• OnboardNew hires and process changes and offboarding.
• Provide first-level support on policies and inquiries.

Education

HR qualification or equivalent experience

Tools

HR systems

Payroll systems

Job description

Job Title: People & CultureAdministrator

Reports to: Head of Shared Services

Location:Rhodes, Sydney, NSW

Work Type:Full-time (Permanent, 4 days in office)

Ready to take your HR administration career to the next level? Join our Rhodes-based team as a People & Culture Administrator, where you will tackle complex, varied work, think critically and help continuously improve our processes.

About InvoCare

At InvoCare, we are driven by a clear purpose: “honouring life, celebrating moments for generations”, with a vision “to be entrusted with all lives, as a respected pillar of our communities and a leader in our field.”

We are building an employee experience that supports our people to do our best work, backed by strong systems, tools and development.

About the Role

As a People & Culture Administrator, you will play a key role in delivering high-quality People & Culture administration across the employee lifecycle, from onboarding through to system changes and offboarding. You will also be the first point of contactfor a range of People & Culture enquiries, supporting employees and leaders with a responsive, employee-centred approach.

This role requires highattention to detail and the ability to think critically and solveproblems in a fast-paced environment. You willbe challenged by complex transactions andhave the opportunity to contribute ideas toimprove our processes.You will need to think beyond the task to the impact of system changes and processes.

Key Responsibilities

In this role, you will deliver HR administration outcomes for assigned client groups including:

• Coordinate timely and accurate onboardingto support a positive candidate experience.
• Collaborate with Payroll and Time & Attendance teams to ensure employees are paid accurately and on time.
• Process employee changes and maintain accurate employee records and data integrity.
• Action termination requests and manage offboarding processes promptly and accurately.
• Create and issue contracts and variation letters; ensure acceptance and correct storage.
• Triage People & Culture requests and resolve or escalat as appropriate.
• Provide first level support on policies, systems, employment conditions and inquiries.
• Document, optimise and improve systems, processes, and templates.
• Perform regular audits to ensure accuracy and integrity.

What Will Stretch You

• Balancing and prioritising competing priorities
• Recognising more complex or high-risk matters and escalating them as appropriate.
• Challenging where necessary to ensure accuracy of processes.
• Development opportunities to grow your career

About You

To thrive in this role, you will ideally bring:

Either a formal qualification in Human Resources or equivalent experience in a HR system administration role.

• Strong attention to detail and ability to think through a process.
• Critical thinking to question processes and change requirements.
• Experience working with HR and/or payroll systems is highly desirable.
• Knowledge of Enterprise Agreements, Awards and NES.
• Intermediate Microsoft skills (especially Word and Excel) and confidence working with data.
• Excellent written and verbal communication skills.
• A strong focus on process, accuracy, confidentiality, and time management.

Why Join Us

InvoCare is committed to supporting our people with strong foundations and meaningful development. Our EVP includes a focus on genuine support, industry-leading tools, and learning opportunities.

• Reward and recognition programs
• Tailored induction and training programs
• Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
• Networking opportunities across the business and with peers
• Birthday and paid parental leave

Free access to our Employee Assistance Program

• We are a diverse workplace and equal opportunity employer