People and Culture Administrator - Permanent (Full-time)

InvoCare; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Reward and recognition programs

Tailored induction and training

Well designed and fitted out locations

Networking opportunities

Birthday and paid parental leave

Employee Assistance Program

Diversity and equal opportunity

Job summary

InvoCare RH team is seeking a People & Culture Administrator in Rhodes, Sydney, NSW. This full-time role focuses on end-to-end HR administration across the employee lifecycle, from onboarding through to offboarding, and serves as the first point of contact for HR inquiries.

Your work will require high attention to detail, critical thinking, and the ability to navigate complex transactions in a fast-paced environment while contributing ideas to improve HR processes and systems.

Qualifications

• Formal qualification in Human Resources or equivalent HR system administration experience.
• High attention to detail with ability to think through a process.
• Critical thinking to question processes and change requirements.
• Experience with HR and/or payroll systems is desirable.
• Knowledge of Enterprise Agreements, Awards and NES.
• MS Office proficiency (Word/Excel).
• Excellent written and verbal communication.

Responsibilities

• Coordinate onboarding to support a positive candidate experience.
• Collaborate with Payroll and Time & Attendance to ensure accurate payments.
• Process employee changes and maintain records with data integrity.
• Handle termination and offboarding processes promptly.
• Create and issue contracts and variation letters; manage storage.
• Triage HR requests and provide first-level support on policies and systems.
• Document, optimise and improve HR processes and templates.
• Perform regular audits to ensure accuracy and integrity.
• Support employees and leaders with responsive, employee-centred service.

Skills

Attention to detail

Critical thinking

Data accuracy

Communication skills

HR/payroll systems experience

Education

HR qualification or equivalent experience

Tools

HRIS/Payroll systems

Job description

People and Culture Administrator - Permanent (Full-time)

Job Title: People & Culture Administrator
Location: Rhodes, Sydney, NSW
Work Type: Full-time (Permanent, 4 days in office)

Ready to take your HR administration career to the next level? Join our Rhodes-based team as a People & Culture Administrator, where you will tackle complex, varied work, think critically and help continuously improve our processes.

About InvoCare

At InvoCare, we are driven by a clear purpose: "honouring life, celebrating moments for generations", with a vision "to be entrusted with all lives, as a respected pillar of our communities and a leader in our field."

We are building an employee experience that supports our people to do their best work, backed by strong systems, tools and development.

About the Role

As a People & Culture Administrator, you will play a key role in delivering high-quality People & Culture administration across the employee lifecycle, from onboarding through to system changes and offboarding. You will also be the first point of contact for a range of People & Culture enquiries, supporting employees and leaders with a responsive, employee-centred approach.

This role requires high attention to detail and the ability to think critically and solve problems in a fast-paced environment. You will be challenged by complex transactions and have the opportunity to contribute ideas to improve our processes. You will need to think beyond the task to the impact of system changes and processes.

Key Responsibilities

In this role, you will deliver HR administration outcomes for assigned client groups including:

• Coordinate timely and accurate onboarding to support a positive candidate experience.
• Collaborate with Payroll and Time & Attendance teams to ensure employees are paid accurately and on time.
• Process employee changes and maintain accurate employee records and data integrity.
• Action termination requests and manage offboarding processes promptly and accurately.
• Create and issue contracts and variation letters; ensure acceptance and correct storage.
• Triage People & Culture requests and resolve or escalation as appropriate.
• Provide first level support on policies, systems, employment conditions and inquiries.
• Document, optimise and improve systems, processes, and templates.
• Perform regular audits to ensure accuracy and integrity.

What Will Stretch You

• Balancing and prioritising competing priorities
• Recognising more complex or high-risk matters and escalating them as appropriate.
• Challenging where necessary to ensure accuracy of processes.
• Development opportunities to grow your career

About You

To thrive in this role, you will ideally bring:

• Either a formal qualification in Human Resources or equivalent experience in a HR system administration role.
• Strong attention to detail and ability to think through a process.
• Critical thinking to question processes and change requirements.
• Experience working with HR and/or payroll systems is highly desirable.
• Knowledge of Enterprise Agreements, Awards and NES.
• Intermediate Microsoft skills (especially Word and Excel) and confidence working with data.
• Excellent written and verbal communication skills.
• A strong focus on process, accuracy, confidentiality, and time management.

Why Join Us

InvoCare is committed to supporting our people with strong foundations and meaningful development. Our EVP includes a focus on genuine support, industry-leading tools, and learning opportunities.

• Reward and recognition programs
• Tailored induction and training programs
• Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
• Networking opportunities across the business and with peers
• Birthday and paid parental leave
• Free access to our Employee Assistance Program
• We are a diverse workplace and equal opportunity employer

At InvoCare we are committed to building a respectful, diverse, and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.

*As part of our recruitment process applicants for this position will be asked to consent to a criminal record check to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.