People & Culture Consultant - Hybrid HR & AI Tools

RACV; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

RACV is seeking a People & Culture Consultant to deliver high-quality HR advice and support within a shared services model. You will be the first point of contact for people matters, guiding employees and leaders across the full lifecycle, while promoting compliant and efficient People & Culture services.

Join a team focused on continuous improvement and the responsible use of digital and AI-enabled tools, with a hybrid work arrangement balancing office and home.

Qualifications

• 2+ years experience in a similar role.
• Strong working knowledge of employment legislation and industrial instruments.
• Excellent communication, organisation and attention to detail.
• A customer-focused mindset balanced with governance and compliance.
• Experience working with HR systems, digital workflows and self-service environments.
• Confidence using technology and AI tools responsibly and ethically.

Responsibilities

• Provide timely, accurate advice on People & Culture policies, procedures, awards and legislation.
• Manage end-to-end employee lifecycle activities, including onboarding, changes and offboarding.
• Prepare and maintain employment documentation and employee records.
• Manage enquiries and cases within agreed service levels.
• Partner with Payroll, Talent and People & Culture teams to deliver a seamless employee experience.
• Contribute to process improvement, reporting and service enhancements, including AI-enabled solutions.

Skills

Communication

Organisation

Attention to detail

Customer focus

Governance & compliance

Tools

HR systems

Digital workflows

Self-service environments

AI tools

Job description

RACV is seeking a People & Culture Consultant to deliver high-quality HR advice and support within a shared services model. You will be the first point of contact for people matters, guiding employees and leaders across the full lifecycle, while promoting compliant and efficient People & Culture services.

Join a team focused on continuous improvement and the responsible use of digital and AI-enabled tools, with a hybrid work arrangement balancing office and home.