P&C Consultant

RACV; Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible work

Discounts on RACV services

RACV resorts discounts

Partner discounts

Job summary

RACV in Melbourne is seeking a People & Culture Consultant to deliver high‑quality HR advice within a shared services model. This role is the first point of contact for people matters, guiding employees and leaders across the full lifecycle.

You’ll ensure compliant People & Culture services while contributing to continuous improvement and the responsible use of digital and AI‑enabled tools. The position offers flexible work arrangements and opportunities to influence workforce

Qualifications

• 2+ years of experience in a similar role.
• Strong knowledge of employment legislation and industrial instruments.
• Excellent communication, organisation and attention to detail.
• Customer-focused mindset with governance and compliance.
• Experience with HR systems, digital workflows and self-service environments.
• Confidence using technology and AI tools responsibly and ethically.

Responsibilities

• Provide timely, accurate advice on People & Culture policies, procedures, awards and legislation.
• Manage end-to-end employee lifecycle activities, including onboarding, changes and offboarding.
• Prepare and maintain employment documentation and employee records.
• Manage enquiries and cases within agreed service levels.
• Partner with Payroll, Talent and People & Culture teams to deliver a seamless employee experience.
• Contribute to process improvement, reporting and service enhancements, including AI-enabled solutions.

Job description

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• A Competitive Salary | Discounts on Selected RACV Products

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the Opportunity

RACV is looking for a People & Culture Consultantto deliver high‑quality, responsive HR advice and support within a shared services model. This role is the first point of contact for people matters, providing practical guidance to employees and leaders across the full employee lifecycle.

You’ll play a key role in ensuring consistent, compliant and efficient People & Culture services, while also contributing to continuous improvement and the responsible use of digital and AI‑enabled tools.

Come along for a new journey

• Provide timely, accurate advice on People & Culture policies, procedures, awards and legislation
• Manage end‑to‑end employee lifecycle activities, including onboarding, changes and offboarding
• Prepare and maintain employment documentation and employee records
• Manage enquiries and cases within agreed service levels
• Partner with Payroll, Talent and People & Culture teams to deliver a seamless employee experience
• Contribute to process improvement, reporting and service enhancements, including AI‑enabled solutions

What you’ll need to be successful

• 2+ years experience in a similar role
• Strong working knowledge of employment legislation and industrial instruments
• Excellent communication, organisation and attention to detail
• A customer‑focused mindset balanced with governance and compliance
• Experience working with HR systems, digital workflows and self‑service environments
• Confidence using technology and AI tools responsibly and ethically

There’s so much on offer when you join RACV with benefits including

• Our flexible and informal work environment which helps bring balance between work and home.
• Generous discounts on home and car insurance policies and RACV roadside care
• Great discounts across all RACV resorts
• Discounts from corporate partners that are updated monthly.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.