People Administrator & Rostering Specialist

Fresh Hope; Newcastle-Maitland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Birthday leave and wellbeing leave

Employee discount program

Supportive team culture

Job summary

Fresh Hope Communities is seeking a People Administrator & Rostering Coordinator to join the Residential Aged Care team in East Maitland, NSW. This permanent, full-time role (38 hours per week) supports recruitment, rostering, onboarding and staff records, with a focus on accuracy and a positive workplace culture.

You will work across rosters, leave queries and payroll coordination with the Payroll team, while helping deliver learning activities and maintaining compliant staff records.

Qualifications

• Experience in Rostering, Scheduling, Admin, HR Admin or Customer Facing role.
• Warm, professional approach and a knack for staying organised.
• Ability to respond calmly to interruptions while balancing priorities.
• Confidence using Microsoft Office and people systems (like rostering tools).
• Certificate IV in Office Administration welcome but not essential.
• Current Criminal History Check suitable for aged care (or willingness to obtain).

Responsibilities

• Coordinate interviews and support onboarding for new starters.
• Manage staff rosters and respond to shift/leave queries with Payroll team.
• Assist Educator with learning and development activities by booking rooms and sending invites.
• Ensure staff records, compliance checks, and system updates are accurate and up to date.
• Champion Fresh Hope values to create a welcoming, high-performing workplace culture.
• Grow skills through ongoing learning and development while contributing to resident safety and wellbeing.

Skills

Organisational skills

Customer service

Calm under pressure

Communication

Education

Certificate IV in Office Administration

Tools

Microsoft Office

Human Force / rostering tools

Job description

Fresh Hope Communities is seeking a People Administrator & Rostering Coordinator to join the Residential Aged Care team in East Maitland, NSW. This permanent, full-time role (38 hours per week) supports recruitment, rostering, onboarding and staff records, with a focus on accuracy and a positive workplace culture.

You will work across rosters, leave queries and payroll coordination with the Payroll team, while helping deliver learning activities and maintaining compliant staff records.