Pediatric Front Desk & Admin Specialist

Simplerecruit; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Dr Kate Hale's Paediatric Practice in Crow’s Nest seeks a friendly receptionist/secretary to support a busy front desk. You will handle patient check-in, calls, emails, scheduling, and billing while maintaining accurate records and a positive patient experience.

The role is initially one day per week (Fridays 9:00–17:00) with future expansion. Strong IT skills, Microsoft Office proficiency, and teamwork are essential to support efficient daily operations.

Qualifications

• Experience as a receptionist or secretary in a medical practice.
• Excellent interpersonal and written communication skills.
• Proficient in Microsoft Office and adaptable to new systems.
• Ability to manage changing priorities and deadlines.

Responsibilities

• Front desk duties in a busy practice.
• Meeting and greeting patients.
• Answering phone calls and responding to emails.
• Managing and scheduling appointments.
• Patient billing, receipting and accounts receivable.
• End of day reconciliation.
• Related administrative and ad hoc PA duties.
• Liaising with Dr Hale and staff for smooth operations.

Skills

Interpersonal skills

Customer service

Time management

Microsoft Office proficiency

Teamwork

Adaptability

Tools

Gentu PMS

Microsoft Office

Job description

Dr Kate Hale's Paediatric Practice in Crow’s Nest seeks a friendly receptionist/secretary to support a busy front desk. You will handle patient check-in, calls, emails, scheduling, and billing while maintaining accurate records and a positive patient experience.

The role is initially one day per week (Fridays 9:00–17:00) with future expansion. Strong IT skills, Microsoft Office proficiency, and teamwork are essential to support efficient daily operations.