Patient Support Officer

Metro North Hospital & Health Service; Redcliffe; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible working arrangements

Annual incremental increases

Employer superannuation 12.75%

Job summary

Metro North Hospital & Health Service is seeking a dedicated Patient Support Services assistant for Redcliffe Hospital campus. The role focuses on efficient patient support, routine cleaning and safe patient handling, including transportation and mobility tasks across a Monday–Friday schedule with potential for relief supervision across various shifts.

You will work under clinical direction to assist with patient care, waste and linen services, and uphold health and safety standards in

Qualifications

• Non-clinical support to clinical staff
• Ability to assist with patient handling and mobility tasks
• Commitment to workplace safety and DoH requirements
• Ability to transport patients using bed, trolley or wheelchair

Responsibilities

• Assist clinical staff in positioning and mobilising patients using appropriate techniques.
• Transport patients between areas under clinical direction.
• Perform routine cleaning, waste and linen services per hospital procedures.

Job description

To provide efficient and effective Patient Support Services within Redcliffe Hospital campus.

To regularly perform routine & periodic cleaning duties and patient care in accordance with the Department of Health (DoH) Environmental Cleaning Guidelines in line with Redcliffe Hospital procedures, guidelines and duty statements.

To perform duties associated with a non-clinical support to clinical staff such as patient handling techniques and patient transportation.

To provide waste and linen services as per Redcliffe Hospital procedures, guidelines and duty statements.

This position is primarily rostered to afternoon shift, Monday to Friday, with the opportunity to undertake higher duties as a Relief Supervisor across day, afternoon and night shifts on occasion, based on operational needs.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Comply with and utilise procedures, policies, regulations, standards and duty statements which impact upon the position, including contemporary Human Resource Management Requirements and Practices, Workplace Health and Safety, Code of Conduct, Equal Employment Opportunity and Health Equity and Racism.
• Compliance with all Metro North Health Mandatory Training requirements, participation in in-service training as required, and to comply with all directions that are commensurate with the 002 level as outlined in the Queensland Health Operational Services Manual.
• Assist clinical staff in the positioning of patients utilising appropriate Patient Handling Techniques and undertaking the tasks under the direction and supervision of a clinical staff member such as lifting, turning and mobilising patients.
• Assist healthcare professionals in the provision of patient care associated with the delivery of patient support services by performing a range of basic non-professional tasks and transporting of patients under clinical direction from one area to another using bed, trolley or wheelchair

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.