Casual Admin Officer

Queensland Health; Redcliffe; Sur place; AUD 39 000 - 50 000; Plein temps

Avantages offerts par ce poste

Career development

Work-life balance

Flexible work

Higher Superannuation

Résumé du poste

Queensland Health's Redcliffe Hospital is seeking a Casual Administration Officer to support patients, visitors and clinical staff in a busy hospital environment, delivering efficient reception and administration.

You'll respond to enquiries, coordinate patient flow and appointments across units, and manage paperwork and hospital information systems with accuracy and courtesy. The role offers flexible hours, a competitive casual rate, and opportunities for professional development.

Qualifications

• Customer-focused professional with ability to handle general reception enquiries.
• Ability to coordinate patient flow and appointments across hospital staff.
• Experience updating hospital information systems.
• Experience managing wait lists, bookings, cancellations, and rescheduling.

Responsabilités

• Attend to general reception enquiries, transfer messages accurately.
• Coordinate patient flow by liaising with staff to schedule appointments and movements.
• Assist with paperwork and updating hospital information systems.
• Handle wait listing and bookings, cancellations, and rescheduling using information systems.

Description du poste

Looking for a flexible role where you can make a real difference in healthcare? Join Redcliffe Hospital as a Casual Administration Officer and become part of a dedicated team supporting patients, visitors and clinical staff across a busy hospital environment.

About the role

This is an excellent opportunity for customer-focused professionals who thrive in fast-paced settings and enjoy variety in their work. You'll play a critical role in ensuring patients receive timely care through effective administration, patient flow coordination and operational support.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Respond to general reception enquiries by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
• Contribute to patient flow efficiencies throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.
• Assist with timely coordination of all required paperwork and updating of hospital information systems.
• Proficiently complete functions associated with wait listing, bookings for procedures/appointments, managing procedure/appointment cancellations, rescheduling and removal from the waiting list using the relevant information systems in a timely manner.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED