Patient Support Officer

Queensland Government; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive salary with annual raises

Superannuation up to 12.75%

Salary packaging

Job summary

Metro North Health in Brisbane is seeking a hospital support worker to provide efficient patient support services at Redcliffe Hospital. Duties include routine cleaning, waste and linen handling, and non-clinical patient care under clinical direction.

The role involves assisting with patient handling, positioning, and transportation by bed, trolley, or wheelchair, with shifts primarily afternoons and potential relief supervisory duties as needed.

Qualifications

• Basic non-clinical tasks to support patient care.
• Assist with patient handling techniques and movement under clinical direction.
• Transport patients using bed, trolley or wheelchair as required.

Responsibilities

• Provide routine cleaning a nd waste/linen services per DoH Environmental Cleaning Guidelines.
• Assist clinical staff with positioning and mobilising patients.
• Transport patients between areas using bed, trolley or wheelchair under supervision.
• Follow hospital procedures and duty statements and participate in mandatory training.

Skills

Patient handling

Mobility assistance

Cleaning duties

Job description

About the roleTo provide efficient and effective Patient Support Services within Redcliffe Hospital campus.To regularly perform routine & periodic cleaning duties and patient care in accordance with the Department of Health (DoH) Environmental Cleaning Guidelines in line with Redcliffe Hospital procedures, guidelines and duty statements.To perform duties associated with a non-clinical support to clinical staff such as patient handling techniques and patient transportation.To provide waste and linen services as per Redcliffe Hospital procedures, guidelines and duty statements.This position is primarily rostered to afternoon shift, Monday to Friday, with the opportunity to undertake higher duties as a Relief Supervisor across day, afternoon and night shifts on occasion, based on operational needs.About youOur ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:Comply with and utilise procedures, policies, regulations, standards and duty statements which impact upon the position, including contemporary Human Resource Management Requirements and Practices, Workplace Health and Safety, Code of Conduct, Equal Employment Opportunity and Health Equity and Racism.Compliance with all Metro North Health Mandatory Training requirements, participation in in-service training as required, and to comply with all directions that are commensurate with the 002 level as outlined in the Queensland Health Operational Services Manual.Assist clinical staff in the positioning of patients utilising appropriate Patient Handling Techniques and undertaking the tasks under the direction and supervision of a clinical staff member such as lifting, turning and mobilising patients.Assist healthcare professionals in the provision of patient care associated with the delivery of patient support services by performing a range of basic non-professional tasks and transporting of patients under clinical direction from one area to another using bed, trolley or wheelchairBenefits when working for usRewarding career and development opportunities across a wide range of clinical and non-clinical areasValue driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balanceFlexible working arrangements and competitive salary rates with annual incremental increasesBenefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packagingMetro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careersApplications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.Find out about the role in more detail and how to apply in the attached Role Description.APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.