Patient Services Receptionist - Imaging (Part-Time)

PRP Diagnostic Imaging; Sydney; On-site; AUD 42,000 - 66,000; Part time

Benefits offered by this job

Discounted health insurance

Gym membership

Professional development

New equipment

Flexible working

Job summary

PRP Diagnostic Imaging in Sydney's Hornsby area is seeking a patient-facing administrator for a permanent part-time role. You will manage first contact, deliver exceptional patient service, and support billing, scheduling, and data entry.

Based primarily at Hornsby with rotation to Gordon, you will collaborate with medical teams to ensure smooth transitions from reception to procedures, while maintaining confidentiality and high professional standards. Prior healthcare exposure is advantageous.

Qualifications

• Outstanding customer service in healthcare settings.
• Excellent interpersonal skills with empathy and compassion.
• Proficient in MS Office and data management.
• Ability to prioritise, multitask and stay organised in a busy environment.
• Team player with autonomy and reliability.

Responsibilities

• Manage the important first contact in person and over the phone.
• Provide exceptional customer service and administration.
• Ensure accurate data entry and review; work with medical teams for smooth patient flow.
• Complete billing and invoicing for patients.
• Liaise with referring doctors and operate the booking system.

Skills

Customer service

Data entry

Billing and invoicing

Booking system

Interpersonal skills

Confidentiality

Tools

MS Office

Job description

PRP Diagnostic Imaging in Sydney's Hornsby area is seeking a patient-facing administrator for a permanent part-time role. You will manage first contact, deliver exceptional patient service, and support billing, scheduling, and data entry.

Based primarily at Hornsby with rotation to Gordon, you will collaborate with medical teams to ensure smooth transitions from reception to procedures, while maintaining confidentiality and high professional standards. Prior healthcare exposure is advantageous.