Imaging Reception & Bookings Specialist

Sydney Imaging Specialists Pty Ltd; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Annual leave loading

Professional development

Close to CBD

Employee Assistance Program

Job summary

Sydney Imaging Specialists Pty Ltd in Darlinghurst is seeking a Medical Imaging Administration – Reception & Bookings to join our front-of-house team. You will greet patients, register their details, schedule appointments across modalities, process payments and liaise with clinicians to maintain smooth workflow.

The role requires excellent customer service, strong organisational skills and computer literacy, with a commitment to privacy and patient care.

Qualifications

• Experience in a secretarial, front-desk or administration role within a medical setting is preferred.
• Ability to deliver accurate information with empathy in high-stress environments.
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Greet patients and visitors in person and by phone.
• Register patients and collect/verify information from forms.
• Schedule appointments across imaging modalities and notify clinicians of arrivals.
• Process patient payments, bulk-bill forms and Medicare claims.
• Maintain patient and staff confidentiality in line with privacy laws.
• Coordinate with radiologists, radiographers and other staff to ensure smooth workflow.

Skills

Reception

Customer service

Medical administration

Education

High school diploma or equivalent

Tools

Visage RIS

Job description

Sydney Imaging Specialists Pty Ltd in Darlinghurst is seeking a Medical Imaging Administration – Reception & Bookings to join our front-of-house team. You will greet patients, register their details, schedule appointments across modalities, process payments and liaise with clinicians to maintain smooth workflow.

The role requires excellent customer service, strong organisational skills and computer literacy, with a commitment to privacy and patient care.