Front Desk Specialist – Diagnostic Imaging & Patient Care

PRP Diagnostic Imaging; Sydney; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discounted health insurance

Gym membership

Professional development

State-of-the-art equipment

Flexible working arrangements

Career growth opportunities

Job summary

PRP Diagnostic Imaging in Sydney's Eastwood practice is seeking a patient‑facing receptionist to provide outstanding customer service and administrative support. You will be the first point of contact for callers and visitors, ensure smooth reception, data entry, and accurate information flow to our medical team.

You will manage billing and invoicing, liaise with referring doctors, and operate the booking system.

Qualifications

• Outstanding customer service and interpersonal skills, with empathy and compassion.
• Proficiency in MS Office and ability to maintain confidentiality.

Responsibilities

• Be the first contact with patients in person and over the phone, providing exceptional customer service and administration.
• Ensure accurate data entry and smooth handover to medical teams for patient exams.
• Complete billing and invoicing for patients and liaise with referring doctors.
• Operate the booking system and support overall reception duties.

Job description

PRP Diagnostic Imaging in Sydney's Eastwood practice is seeking a patient‑facing receptionist to provide outstanding customer service and administrative support. You will be the first point of contact for callers and visitors, ensure smooth reception, data entry, and accurate information flow to our medical team.

You will manage billing and invoicing, liaise with referring doctors, and operate the booking system.