Experienced GP Receptionist - Calm, Efficient Front Desk

Primary Health Network; City of Lake Macquarie; Hybrid; AUD 55,000 - 65,000; Full time

Job summary

Hunter Region Administration is seeking a motivated medical receptionist to join our team in the Lake Macquarie/Newcastle area. This full-time role involves front desk duties, patient enquiries, and software management to ensure smooth clinic operations.

Applicants should have at least 3 years of general practice experience, be proficient with Best Practice, and possess knowledge of the Medicare Benefits Schedule. This position requires teamwork and a compassionate patient-focused approach.

Qualifications

• Minimum of 3 year experience working in a general practice.
• Proficient with Best Practice software.
• Knowledge of Medicare Benefits Schedule.
• Experience with MyMedicare, PIPS and PRODA preferred.

Responsibilities

• Provide telephone and face-to-face customer service.
• Process payments and invoicing.
• Organise and manage appointments and patient enquiries.
• Demonstrate excellent time management in a fast-paced environment.
• Maintain accurate medical records and software systems.

Skills

Customer service

Telephone skills

Face-to-face communication

Time management

Team player

Tools

Best Practice

MyMedicare

PRODA

Job description

Hunter Region Administration is seeking a motivated medical receptionist to join our team in the Lake Macquarie/Newcastle area. This full-time role involves front desk duties, patient enquiries, and software management to ensure smooth clinic operations.

Applicants should have at least 3 years of general practice experience, be proficient with Best Practice, and possess knowledge of the Medicare Benefits Schedule. This position requires teamwork and a compassionate patient-focused approach.