Patient-Focused Clinic Receptionist | Flexible Part-Time/Casual

SportsCare Dickson; North Canberra; On-site; AUD 30,000 - 39,000; Part time

Job summary

SportsCare Dickson in Canberra is seeking a friendly receptionist to support our physiotherapy and allied health team. You will manage appointments, greet patients, handle inquiries, and maintain smooth clinic administration in a busy health setting.

This permanent part-time or casual role offers flexible shifts, opportunities for training, and a supportive team environment. Strong customer service and computer skills are essential to deliver outstanding patient experiences.

Qualifications

• Excellent customer service and communication skills.
• Strong organisational and time-management abilities.
• High attention to detail and accuracy.
• Confidence using computers and appointment booking systems.
• Ability to multitask and work effectively in a fast-paced environment.
• Previous reception, administration, or customer service experience (essential).
• Experience in a healthcare, allied health, or physiotherapy setting (advantageous but not essential).

Responsibilities

• Greet patients and visitors in a professional and welcoming manner.
• Answer phone calls, emails, and online enquiries.
• Schedule and manage appointments.
• Invoice and process payments.
• Manage patient records ensuring confidentiality at all times.
• Assist with health fund claims and billing processes.
• Maintain the clean and professional image of the clinic and reception area.
• Support clinicians with general administrative duties.
• Coordinate incoming and outgoing correspondence.
• Able to be flexible and fill in for shifts on occasion.

Skills

Customer service

Communication

Organisational skills

Time management

Attention to detail

Computer literacy

Appointment systems

Multitasking

Healthcare experience

Reception experience

Tools

Booking software

Job description

SportsCare Dickson in Canberra is seeking a friendly receptionist to support our physiotherapy and allied health team. You will manage appointments, greet patients, handle inquiries, and maintain smooth clinic administration in a busy health setting.

This permanent part-time or casual role offers flexible shifts, opportunities for training, and a supportive team environment. Strong customer service and computer skills are essential to deliver outstanding patient experiences.