Patient-Facing Receptionist - Diagnostic Imaging (12-Month FTC)

PRP Diagnostic Imaging; Newcastle; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Discounted health insurance

Gym membership

Professional development

New equipment

Friendly, diverse team

Flexible arrangements

Job summary

PRP Diagnostic Imaging is seeking a patient-focused administrator for a 12-month fixed-term contract in the Newcastle Metro region. You will greet patients, handle enquiries and coordinate bookings across imaging services.

You will ensure accurate data entry, process billing and invoicing, and liaise with referring doctors to support smooth patient pathways from reception to procedure. Applicants should have outstanding customer service, proficiency in MS Office, confidentiality, and the ability

Qualifications

• Outstanding customer service with excellent interpersonal skills.
• Ability to prioritise workload and multi-task in a busy environment.
• Proficient in MS Office and data entry with confidentiality.

Responsibilities

• Manage first contact with patients in person and by phone.
• Provide exceptional customer service and administration.
• Ensure data accuracy in all records and billing/invoicing.
• Liaise with referring doctors and operate the booking system.

Skills

Customer service

Interpersonal skills

MS Office

Confidentiality

Multitasking

Tools

MS Office

Booking system

Job description

PRP Diagnostic Imaging is seeking a patient-focused administrator for a 12-month fixed-term contract in the Newcastle Metro region. You will greet patients, handle enquiries and coordinate bookings across imaging services.

You will ensure accurate data entry, process billing and invoicing, and liaise with referring doctors to support smooth patient pathways from reception to procedure. Applicants should have outstanding customer service, proficiency in MS Office, confidentiality, and the ability