Client-Focused Admin Officer — Part-Time, 2–3 Days/Week

Flexout Health; Albury City; Sur place; AUD 36 000 - 47 000; Temps partiel

Résumé du poste

Flexout Health is seeking a friendly, organised Administration Officer to join our team. As the first point of contact for clients, you’ll create a welcoming and efficient experience while supporting our therapists and directors in day-to-day operations.

The role involves managing reception, maintaining client and financial records, and ensuring a smooth front office and clinical system. The position is 2–3 days per week with potential for more hours and requires flexibility to work outside

Responsabilités

• Provide friendly, professional and high-quality customer service to clients and stakeholders.
• Manage reception, including greeting and directing clients and visitors.
• Answer and direct telephone calls, respond to general enquiries and relay messages.
• Process client payments and assist with general administrative tasks.
• Maintain accurate electronic and physical records, including filing documents in PracSuite.
• Support the clinical team with document distribution, scanning, photocopying and other administrative duties.
• Maintain confidentiality and privacy of clients, practitioners, directors and staff at all times.
• Contribute to a positive, cooperative and professional team environment.
• Maintain clean, safe and hygienic common areas and a welcoming clinic environment.
• Attend team meetings and contribute to administrative discussions.
• Follow company policies, procedures, values and philosophy.
• Communicate professionally and respectfully with all internal and external stakeholders.
• Assist with other ad-hoc administrative tasks as required by management.
• 2–3 days per week with potential for increased hours.
• Extended hours flexibility Monday to Friday.

Description du poste

Flexout Health is seeking a friendly, organised Administration Officer to join our team. As the first point of contact for clients, you’ll create a welcoming and efficient experience while supporting our therapists and directors in day-to-day operations.

The role involves managing reception, maintaining client and financial records, and ensuring a smooth front office and clinical system. The position is 2–3 days per week with potential for more hours and requires flexibility to work outside