Healthcare Admin Officer — Flexible Work & Training

Icon Group; City Of Swan; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Career-Enhancing Training

Competitive remuneration

Rewards & Recognition

Exclusive Discounts & Cashback

Flexible Work Arrangements

Novated Lease Options

Paid Parental Leave

Wellness Support

Global Opportunities

Job summary

Icon Oncology Group Midland is seeking an Administration Officer to support patients through their cancer treatment journey. This full-time role emphasizes compassionate, detail-focused reception, appointment coordination, referrals management and accurate billing in a busy clinical environment.

You will work with Gentu and oncology systems (CHARM, ARIA) and collaborate with a multidisciplinary team to ensure smooth patient flow, up-to-date records, and excellent patient experience from first

Qualifications

• Experience in Gentu (or similar) is highly desirable.
• Oncology systems (CHARM, ARIA) highly desirable.
• Experience in hospital, medical practice, or day procedure reception.
• Familiarity with electronic practice management systems.
• Strong understanding of medical reception and inpatient services.
• Ability to manage time independently and work collaboratively.
• Proficiency in Windows-based programs (Email, Word).
• Basic knowledge of medical billing and health insurance claims.

Responsibilities

• Surgical practice support.
• Medical and radiation oncology support.
• Greeting patients and families with warmth and professionalism.
• Coordinate vital treatment appointments and manage referrals across clinics and surgical services.
• Provide empathetic support to patient queries, both in person and over the phone.
• Ensure accurate billing and handle daily financial transactions.
• Maintain up-to-date patient records and track progress throughout treatment.
• Use knowledge of medical terminology and claims processes to streamline care.

Skills

Gentu experience

Oncology systems

Reception experience

Medical billing

Communication skills

Tools

Practice management software

Job description

Icon Oncology Group Midland is seeking an Administration Officer to support patients through their cancer treatment journey. This full-time role emphasizes compassionate, detail-focused reception, appointment coordination, referrals management and accurate billing in a busy clinical environment.

You will work with Gentu and oncology systems (CHARM, ARIA) and collaborate with a multidisciplinary team to ensure smooth patient flow, up-to-date records, and excellent patient experience from first