Passport Production & QA Officer

Programmed; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

PERSOL in Sydney is seeking an APS2 Passport Production Officer to support secure, efficient passport services through a range of administrative and processing duties.

Responsibilities include data entry, document checks and quality assurance, with an emphasis on accuracy and meeting KPIs in a busy government setting. This is a 100% office-based role requiring Australian citizenship and security clearance eligibility.

Qualifications

• Experience in administration, data entry, document processing or a high-volume processing environment.
• Strong attention to detail and accuracy.
• Good computer skills and confidence with Microsoft Office and internal systems.
• Ability to follow instructions, procedures and established processes.
• Organised and able to work efficiently in a repetitive, fast-paced environment.
• Ability to meet productivity targets and KPIs.
• Reliable, positive attitude and willingness to learn new tasks.

Responsibilities

• Scan passport application forms, photographs and supporting documentation.
• Process and enter information into internal systems accurately.
• Check photographs and documents for quality and suitability.
• Verify data and ensure correct recording.
• Conduct quality assurance checks for errors or inconsistencies.
• Sort, organise, and manage physical applications and records.
• Support filing, storage and secure disposal processes.
• Perform repetitive administrative tasks while maintaining accuracy and productivity.
• Collaborate with team to meet operational requirements and KPIs.

Skills

Administration

Data entry

Document processing

High-volume processing

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

PERSOL in Sydney is seeking an APS2 Passport Production Officer to support secure, efficient passport services through a range of administrative and processing duties.

Responsibilities include data entry, document checks and quality assurance, with an emphasis on accuracy and meeting KPIs in a busy government setting. This is a 100% office-based role requiring Australian citizenship and security clearance eligibility.