Part-Time Workplace Ambassador & Facilities Lead (Sydney)

Jones Lang LaSalle Incorporated; Sydney; On-site; AUD 40,000 - 56,000; Part time

Job summary

Jones Lang LaSalle Incorporated in Sydney is seeking a part-time Facilities Coordinator – Workplace Ambassador to support our Sydney CBD and Parramatta offices. The role focuses on facilities management, budgets, HSSE, occupancy planning, AV/tech, and process development, delivering premium service to staff.

You'll travel between sites, coordinate room setups, manage contractors, process invoices, and ensure compliance with safety procedures, while fostering a collaborative, customer‑centric

Qualifications

• Experience in property/facilities management or related fields.
• Strong administrative and communication skills.
• Ability to travel between Sydney CBD and Parramatta.

Responsibilities

• Provide premium customer service to staff and clients.
• Being a go to expert in the functioning of supported offices.
• Attending regular catch ups with EAs and stakeholders to support Sydney Ambassador team and Senior Workplace Manager.
• Responding to incoming enquiries in a timely manner.
• Concierge services when required.
• Manage room set up and assist in facilitating events.
• Manage contractors onsite to ensure they perform to required standards.
• Assist in the procurement of vendors and services as required.
• Onboarding new vendors into finance system.
• Build strong relationships with contractors and account managers.
• Identify opportunities to streamline processes and consolidate vendors where possible.
• Processing all incoming invoices before the financial cutoff date.
• Consistently checking on work orders and following up with vendors to ensure SLA compliance.
• Maintaining awareness and compliance keeping within budget.
• Identifying variances in the budget to regional finance managers.
• Identifying opportunities for saving and tracking.
• Correcting any identified accounting errors.
• Act as an SME for financial processes within JLL CRE.
• Assist with training and onboarding of new workplace team members on financial requirements.
• Perform workplace inspections and proactively monitor office to identify and address issues.
• Raise work orders for reactive maintenance and ensure timely completion.
• Address staff concerns in a timely manner.
• Maintain high attention to detail for client and staff environments.
• Conduct regular safety audits and identify potential safety risks.
• Serve as a first aider and/or emergency warden.
• Participate in disaster recovery and business continuity plans.
• Follow escalation and incident reporting procedures.
• Ensure visitors are signed in for compliance.
• Navigate ambiguity and solve complex problems effectively.
• Apply analytical and quantitative approaches to problem solving.
• Employ holistic approaches and focus on long term solutions.
• Achieve KPIs based on work orders and financial tracking.
• Travel between Sydney CBD and Parramatta offices.

Skills

Facilities management

Customer service

Budgeting

Vendor coordination

Health & safety

Job description

Jones Lang LaSalle Incorporated in Sydney is seeking a part-time Facilities Coordinator – Workplace Ambassador to support our Sydney CBD and Parramatta offices. The role focuses on facilities management, budgets, HSSE, occupancy planning, AV/tech, and process development, delivering premium service to staff.

You'll travel between sites, coordinate room setups, manage contractors, process invoices, and ensure compliance with safety procedures, while fostering a collaborative, customer‑centric