Part-Time Salesforce & Data Systems Coordinator

Women's Community Shelters; Sydney; On-site; AUD 42,000 - 60,000; Part time

Job summary

Women's Community Shelters – Surry Hills NSW is seeking a part-time Data and Systems Coordinator to manage our client relationship management system within a marketing and fundraising context. The role focuses on supporting the migration to Salesforce, streamlining data collection, and ensuring data hygiene to enable robust reporting and analytics for supporter engagement.

Reporting to the Individual Giving Manager, you will maintain CRM access controls, integrations with fundraising platforms,

Qualifications

• Experience with Salesforce Nonprofit Cloud and Marketing Cloud.
• Experience supporting CRM migrations and data hygiene practices.
• Excellent project and time management skills with ability to meet deadlines.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a dynamic team.

Responsibilities

• Lead the CRM migration project under the direction of the Individual Giving Manager.
• Liaise with implementation partners to support the setup of the new Salesforce system.
• Manage the CRM on an ongoing basis, including user access, data security and data integrity.
• Create and implement data content and collection processes aligned with organisational processes and privacy requirements.
• Maintain integrations with third-party platforms, including fundraising and marketing systems.
• Support the development of policies, procedures and controls to maintain high standards of data cleanliness and user access.
• Set up reporting templates and dashboards for the Engagement team and key users across the WCS network.
• Lead in-house training and provide staff support on database functionality and reporting.
• Represent WCS at nominated meetings and forums as required.
• Support other business priorities, professional development activities and database or information tasks as needed.

Skills

CRM management

Data integrity

Stakeholder communication

Project management

Analytical skills

Team collaboration

Tools

Salesforce

Salesforce Nonprofit Cloud

Salesforce Marketing Cloud

Microsoft Excel

Data reporting tools

Job description

Women's Community Shelters – Surry Hills NSW is seeking a part-time Data and Systems Coordinator to manage our client relationship management system within a marketing and fundraising context. The role focuses on supporting the migration to Salesforce, streamlining data collection, and ensuring data hygiene to enable robust reporting and analytics for supporter engagement.

Reporting to the Individual Giving Manager, you will maintain CRM access controls, integrations with fundraising platforms,