Nonprofit Salesforce Analyst – Data & Integrations

Greenpeace Australia Pacific; Sydney; Hybrid; AUD 91,000 - 111,000; Full time

Benefits offered by this job

35-hour work week

Annual health & wellness allowance

Hybrid work model

Rosebery head office

Job summary

Greenpeace Australia Pacific seeks a proactive Salesforce Analyst to join our Fundraising and Technology team. You will stabilise Salesforce Nonprofit Cloud operations, enable data-driven reporting, and collaborate with internal teams and external partners to ensure data flows smoothly.

The role offers a hybrid work model with Australia-wide availability and a 6-month fixed-term contract. Prior Salesforce admin experience and HubSpot integration knowledge are highly valued as you support

Qualifications

• 3+ Years of Salesforce Platform Experience in admin support, user access management, reporting, and issue resolution.
• Proven ability to trace data discrepancies to root causes across connected systems (like HubSpot).
• Experience bridging the gap between non-technical business users and external implementation partners.
• Strong organisational skills to manage tickets (Asana), document workflows, and deliver user training.

Responsibilities

• Manage day-to-day Salesforce support tickets via Asana. Investigate user access, permissions, and configuration issues, providing friendly, clear, and responsive guidance to non-technical staff.
• Gather and document requirements for Lightning record pages, layouts, and apps. Coordinate platform changes, testing, and releases with external technical partners in line with security and privacy standards.
• Work directly with business teams to gather requirements, build, troubleshoot, and validate Salesforce reports and dashboards to support data-driven decision-making.
• Collaborate with our MarTech and AI & Data Leads to investigate data discrepancies, synchronization issues, and integration health between Salesforce, HubSpot, and connected systems.
• Onboard and train users, create clear FAQs and knowledge resources, and turn recurring user feedback into continuous platform improvements.

Skills

Salesforce admin

User access management

Reporting

Data analysis

Stakeholder communication

Education

Salesforce Admin Certification

Tools

HubSpot

Salesforce Nonprofit Cloud

Asana

Job description

Greenpeace Australia Pacific seeks a proactive Salesforce Analyst to join our Fundraising and Technology team. You will stabilise Salesforce Nonprofit Cloud operations, enable data-driven reporting, and collaborate with internal teams and external partners to ensure data flows smoothly.

The role offers a hybrid work model with Australia-wide availability and a 6-month fixed-term contract. Prior Salesforce admin experience and HubSpot integration knowledge are highly valued as you support