Part-Time Rostering & Service Delivery Coordinator

MSS Security; South Australia; On-site; AUD 29,000 - 42,000; Part time

Job summary

MSS Security is seeking a Service Delivery Coordinator to oversee rostering and scheduling of personnel, ensuring coverage and adherence to client requirements. This permanent part-time relieving role supports sick and annual leave, working to deliver high-quality service and strong stakeholder relationships.

You will handle live rostering, liaise with clients and employees, monitor service levels, and support payroll-related tasks while maintaining compliance with awards and health and safety

Qualifications

• Experience interpreting awards and pay rates.
• Strong written and verbal communication.
• Ability to work under pressure in a busy environment.
• High computer literacy; rostering software experience.

Responsibilities

• Rostering and scheduling management for coverage and fatigue guidelines.
• Client and employee liaison for rosters and bookings.
• Monitor service levels and resolve non-conformances.
• Payroll-related tasks and accurate reporting.

Skills

Rostering

HSE awareness

Awards knowledge

Communication

Teamwork

Tools

Rostering software

Job description

MSS Security is seeking a Service Delivery Coordinator to oversee rostering and scheduling of personnel, ensuring coverage and adherence to client requirements. This permanent part-time relieving role supports sick and annual leave, working to deliver high-quality service and strong stakeholder relationships.

You will handle live rostering, liaise with clients and employees, monitor service levels, and support payroll-related tasks while maintaining compliance with awards and health and safety