Rostering Coordinators - After Hours

MSS Security; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

MSS Security is inviting applicants for Service Delivery Coordinators to join our National Operations Centre in Australia. You will manage and coordinate staff rosters across a national workforce, respond to operational changes, and ensure shifts are filled to meet client needs while maintaining compliance.

This role suits those who thrive in fast-paced environments, with strong organisation, communication, and problem-solving skills.

Qualifications

• Experience in rostering, scheduling, or workforce planning (highly regarded).
• Strong organisational skills and ability to prioritise under pressure.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage and coordinate staff rosters across a national workforce.
• Respond to operational changes and last-minute staffing requirements.
• Ensure shifts are filled in line with client needs and compliance requirements.
• Communicate with frontline employees and stakeholders in real-time.
• Work within a high-volume, fast-paced operations environment.

Skills

Rostering

Scheduling

Workforce planning

Organisation

Communication

Problem-solving

Job description

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

Join our National Operations Centre and be at the heart of workforce delivery.

At MSS Security, our Service Delivery Coordinators (SDCs) play a critical role in keeping our operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and have a knack for rostering and coordination, we want to meet you.

We are currently recruiting multiple Service Delivery Coordinators across day and after-hours shifts, and we’re hosting a Recruitment Open Day to meet talented individuals ready to step into these essential roles.

About the Role

As a Service Delivery Coordinator, you will:

• Manage and coordinate staff rosters across a national workforce
• Respond to operational changes and last-minute staffing requirements
• Ensure shifts are filled in line with client needs and compliance requirements
• Communicate with frontline employees and stakeholders in real-time
• Work within a high-volume, fast-paced operations environment

What We’re Looking For

• Experience in rostering, scheduling, or workforce planning (highly regarded)
• Strong organisational skills and ability to prioritise under pressure
• Excellent communication and problem-solving skills
• Availability to work either day shifts or after-hours shifts
• A proactive, solutions-focused mindset

Why Join MSS Security

• Be part of a national, industry-leading organisation
• High-impact role within a central operations function
• Supportive team environment with structured processes
• Career progression opportunities within a growing business

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

Join our National Operations Centre and be at the heart of workforce delivery.

At MSS Security, our Service Delivery Coordinators (SDCs) play a critical role in keeping our operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and have a knack for rostering and coordination, we want to meet you.

We are currently recruiting multiple Service Delivery Coordinators across day and after-hours shifts, and we’re hosting a Recruitment Open Day to meet talented individuals ready to step into these essential roles.

Date: Thursday, 16 AprilTime: Between 9:30am – 2:30pmLocation: Parramatta Office

About the Role

• Manage and coordinate staff rosters across a national workforce
• Respond to operational changes and last-minute staffing requirements
• Ensure shifts are filled in line with client needs and compliance requirements
• Communicate with frontline employees and stakeholders in real-time
• Work within a high-volume, fast-paced operations environment

What We’re Looking For

• Experience in rostering, scheduling, or workforce planning (highly regarded)
• Strong organisational skills and ability to prioritise under pressure
• Excellent communication and problem-solving skills
• Availability to work either day shifts or after-hours shifts
• A proactive, solutions-focused mindset

Why Join MSS Security

• Be part of a national, industry-leading organisation
• High-impact role within a central operations function
• Supportive team environment with structured processes
• Career progression opportunities within a growing business

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.