Part-Time Retail Supervisor — Crisis Support Shop

UnitingCare Health Pty Ltd.; Cleveland; On-site; AUD 33,000 - 47,000; Part time

Benefits offered by this job

NFP Salary Packaging

Staff Discounts

Paid parental leave (12 weeks)

Job summary

Lifeline Queensland is seeking an Assistant Retail Supervisor for the Cleveland Lifeline Retail Shop. This part-time role (Thu, Fri, Sat) involves supervising store operations, coaching volunteers, and delivering excellent customer service to support Lifeline's crisis support programs.

The role offers $28.89 per hour plus Super, NFP Salary Packaging, and a commission program for high performers, with a focus on community impact and store profitability.

Qualifications

• Demonstrated retail management experience.
• Ability to coach and mentor staff.
• Passion for Lifeline and its purpose.

Responsibilities

• Support Retail Supervisor in all aspects of retail operation and drive sales targets.
• Lead staff and volunteers, review pricing, merchandising, events to ensure profitability.
• Maintain communication channels with team and stakeholders and handle customer enquiries.
• Identify issues from selling data and customer feedback; set priorities.

Skills

Retail management

Coaching

Customer service

Visual merchandising

Stock control

POS system

Microsoft Office

Tools

POS

Microsoft Office

Job description

Lifeline Queensland is seeking an Assistant Retail Supervisor for the Cleveland Lifeline Retail Shop. This part-time role (Thu, Fri, Sat) involves supervising store operations, coaching volunteers, and delivering excellent customer service to support Lifeline's crisis support programs.

The role offers $28.89 per hour plus Super, NFP Salary Packaging, and a commission program for high performers, with a focus on community impact and store profitability.