Assistant Retail Supervisor – Lifeline (PT, Nonprofit)

UnitingCare Children, Young People and Families; Cleveland; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

NFP Salary Packaging

Staff Discounts

Recognition and rewards platform

12 weeks paid parental leave and 2?–?3

Job summary

UnitingCare Children, Young People and Families in Cleveland, QLD, is seeking an Assistant Retail Supervisor for a permanent part-time role (Thu, Fri, Sat). The position offers $28.89 per hour plus Super, NFP Salary Packaging and a commission program for high performers in a not-for-profit setting.

You will support a Lifeline retail operation across 120+ stores, lead customer-focused service, and help drive sales targets while fostering a positive, inclusive team culture in our charity brand

Qualifications

• Demonstrated experience in retail management (or hospitality management), including coaching and mentoring people.
• Ability to deliver a high level of customer service and exceed customer expectations.
• Experience with retail systems, POS and standard office software.

Responsibilities

• Demonstrate a passion for Lifeline and promoting its service and value to the community through personal actions and outcomes.
• Support the Retail Supervisor in all aspects of a retail operation and delegate responsibilities to ensure sound business practices and sales targets are met.
• Work with staff and volunteers to review pricing, visual merchandising, promotional events and selling techniques to maintain and improve profitability.
• Maintain effective communication with direct team, regional support and external stakeholders; assist team members with customer queries.

Skills

Retail management

Coaching and mentoring

Customer service

Retail systems / POS

Microsoft Office

Education

Retail or hospitality management experience

Tools

POS

Microsoft Office

Job description

UnitingCare Children, Young People and Families in Cleveland, QLD, is seeking an Assistant Retail Supervisor for a permanent part-time role (Thu, Fri, Sat). The position offers $28.89 per hour plus Super, NFP Salary Packaging and a commission program for high performers in a not-for-profit setting.

You will support a Lifeline retail operation across 120+ stores, lead customer-focused service, and help drive sales targets while fostering a positive, inclusive team culture in our charity brand