Part-Time Assistant Retail Supervisor – Charity Store

UnitingCare Queensland; Cleveland; On-site; AUD 33,000 - 47,000; Part time

Benefits offered by this job

NFP Salary Packaging

Staff Discounts

Parental leave

Job summary

Lifeline Queensland, part of the UnitingCare family, is seeking an Assistant Retail Supervisor in Cleveland to lead a team, deliver excellent customer service and drive store performance. This permanent part-time role covers Thursday, Friday and Saturday, with a competitive hourly rate, super and NFP salary packaging options, plus a commission program for high performers.

Join aNot-for-Profit charity retail brand with 120 stores across Queensland, contributing to Lifeline's crisis support and

Qualifications

• Demonstrated experience in retail management or hospitality management.
• Experience coaching and mentoring people.
• Ability to deliver high level of customer service.
• Familiarity with POS systems and Microsoft Office.

Responsibilities

• Assist Retail Supervisor in all store operations to meet targets.
• Coach and develop staff and volunteers to improve performance.
• Review pricing, merchandising and promotions to maintain profitability.
• Communicate with team, regional support, and customers to handle enquiries.
• Identify issues from customer feedback and sales data.
• Set daily objectives aligned with business strategy.
• Support store initiatives and staff development.

Skills

Retail management

Coaching & mentoring

Customer service

Leadership

Tools

POS systems

Microsoft Office

Job description

Lifeline Queensland, part of the UnitingCare family, is seeking an Assistant Retail Supervisor in Cleveland to lead a team, deliver excellent customer service and drive store performance. This permanent part-time role covers Thursday, Friday and Saturday, with a competitive hourly rate, super and NFP salary packaging options, plus a commission program for high performers.

Join aNot-for-Profit charity retail brand with 120 stores across Queensland, contributing to Lifeline's crisis support and