Part-Time Relationship Banker

Td; Melbourne; On-site; AUD 44,000 - 56,000; Part time

Job summary

TD Bank is seeking a part-time Customer Service Associate to deliver everyday banking services and maintain high-quality client interactions at our Williamstown location. You will act as the first point of contact, guiding clients through basic account needs with accuracy and empathy.

In this role you will identify client needs, make referrals to specialists, and ensure transactions meet TD’s risk and regulatory standards while providing a seamless and welcoming experience to every visitor.

Qualifications

• High school diploma or GED required.
• Notary license preferred.
• Strong communication and interpersonal skills.
• Ability to work evenings, weekends, and holidays as scheduled.
• Proven problem solving and time management abilities.
• Proficiency in Microsoft Office and basic computer tasks.

Responsibilities

• Deliver everyday banking services and handle basic consumer account needs.
• Provide a high touch, hospitality-driven client experience as the first point of contact.
• Identify client needs and refer to appropriate partners to meet financial goals.
• Adhere to risk and regulatory standards in all client interactions.
• Engage in outbound and inbound client conversations to build loyalty.
• Handle routine client transactions within established limits and escalate when needed.

Skills

Excellent communication

Attention to detail

Problem solving

Time management

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank is seeking a part-time Customer Service Associate to deliver everyday banking services and maintain high-quality client interactions at our Williamstown location. You will act as the first point of contact, guiding clients through basic account needs with accuracy and empathy.

In this role you will identify client needs, make referrals to specialists, and ensure transactions meet TD’s risk and regulatory standards while providing a seamless and welcoming experience to every visitor.