Part-Time Physiotherapy Receptionist

Sydney Mobile Physio; Sydney; Presencial; AUD 34 000 - 41 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Friendly team

Part-time hours

Modern clinic

Independent work with support

Positive culture

Resumo da oferta

Sydney Mobile Physio is seeking a warm, organised receptionist for permanent part-time hours at our Rouse Hill clinic. You will manage reception across 15–17 hours weekly, with a Monday, Wednesday, and Thursday schedule, supporting a small admin team and our physiotherapy staff.

In this role you will welcome patients, handle bookings and inquiries, process payments and health fund claims, and maintain accurate records. A friendly, proactive attitude is essential for patient experience.

Qualificações

• Experience as a medical or allied health receptionist preferred.
• Ability to manage appointments and handle payments and health fund claims.
• Strong communication and organisational skills with a friendly manner.

Responsabilidades

• Welcoming patients with a friendly, professional approach.
• Managing appointments, phone calls and patient enquiries.
• Processing payments and private health fund claims.
• Maintaining accurate patient records and general administration.
• Supporting physiotherapists and providing efficient reception operations.
• Taking initiative to complete tasks and improve clinic workflow.

Conhecimentos

Reception experience

Customer service

Communication skills

Organisational skills

Descrição da oferta de emprego

Sydney Mobile Physio / Rouse Hill Sports Injury Clinic is a friendly, established physiotherapy practice providing both clinic-based and mobile physiotherapy services across North-West Sydney.

We pride ourselves on delivering high-quality care and creating an environment where patients feel understood, supported and confident.

We're looking for a warm, organised and proactive receptionist to join our small, supportive team and help ensure our patients have a positive experience from the moment they contact us.

This is a permanent part-time position based at our Rouse Hill clinic, working approximately 15–17 hours per week.

Proposed hours

Monday: 12:00 pm – 5:30 pm

Wednesday: 10:00 am – 3:00/4:00 pm

Thursday: 12:00 pm – 5:30 pm

Some flexibility with start and finish times may be available for the right candidate.

You'll work alongside our existing administration team member on Wednesdays and independently manage reception on Mondays and Thursdays, with support from our friendly physiotherapy team.

About Us

Sydney Mobile Physio / Rouse Hill Sports Injury Clinic is a friendly, established physiotherapy practice providing both clinic-based and mobile physiotherapy services across North-West Sydney.

We pride ourselves on delivering high-quality care and creating an environment where patients feel understood, supported and confident.

We're looking for a warm, organised and proactive receptionist to join our small, supportive team and help ensure our patients have a positive experience from the moment they contact us.

Position Details

This is a permanent part-time position based at our Rouse Hill clinic, working approximately 15–17 hours per week.

Proposed hours

• Monday: 12:00 pm – 5:30 pm
• Wednesday: 10:00 am – 3:00/4:00 pm
• Thursday: 12:00 pm – 5:30 pm

Some flexibility with start and finish times may be available for the right candidate.

You'll work alongside our existing administration team member on Wednesdays and independently manage reception on Mondays and Thursdays, with support from our friendly physiotherapy team.

About the Role

You'll play an important role in creating a welcoming environment for our patients and helping the clinic run smoothly.

Your responsibilities will include:

• Welcoming patients and providing a friendly, professional experience
• Managing appointments, phone calls and patient enquiries
• Processing payments and private health fund claims
• Maintaining accurate patient records and handling general administration
• Assisting our physiotherapists with the day-to-day running of the clinic
• Taking initiative to ensure reception and administrative tasks are completed efficiently

About You

We're looking for someone who is friendly, warm and organised, and genuinely enjoys helping people and providing excellent customer service.

Our ideal candidate will:

• Be confident working independently and taking initiative
• Have excellent communication skills and enjoy building positive relationships with patients and colleagues
• Be reliable, organised and have strong attention to detail
• Be able to prioritise tasks and manage the day-to-day responsibilities of reception
• Be proactive, adaptable and comfortable learning new technology
• Enjoy contributing to a friendly, supportive and team-focused workplace

Previous experience in medical or allied health reception, including appointment management, payments and health fund claiming, would be highly regarded. However, we're equally interested in someone with the right attitude and a willingness to learn.

Above all, we're looking for someone who takes pride in their work and helps create a welcoming and positive experience for our patients.

What We Offer

• A friendly, welcoming and supportive team environment
• Consistent part-time hours with some flexibility
• A modern physiotherapy clinic with a well-equipped rehabilitation gym
• The opportunity to work independently while also being supported by an experienced team
• A workplace that genuinely values its patients, team and a positive culture