Part time receptionist for Physiotherapy practice

Active West Physiotherapy Centre; Blacktown; On-site; AUD 32,000 - 37,000; Part time

Job summary

Active West Physiotherapy Centre in Blacktown NSW is seeking a vibrant part-time receptionist to be the friendly face of the clinic. You will handle front-desk duties, greet patients, answer calls, book appointments and manage payments using HICAPS, EFTPOS and Medicare processes. Join a welcoming team with a supportive environment.

Approx. 25–30 hours per week across 3–4 days, with flexibility to help cover extra hours when needed.

Qualifications

• Strong communication skills with clearly spoken English.
• Ability to handle multiple tasks calmly and efficiently.
• Reliable with high motivation and initiative.

Responsibilities

• Greet patients and visitors warmly.
• Answer phones, book appointments, and handle patient inquiries.
• Process payments using HICAPS, EFTPOS, and Medicare.
• Perform general admin tasks (filing, data entry, records).
• Assist physiotherapy team as needed.
• Keep reception area clean and organized.

Skills

Customer service

Communication

Multitasking

Reliability

Tools

Word

Outlook

Excel

Job description

Part time receptionist for Physiotherapy practice

Active West Physiotherapy Centre - Blacktown NSW

Active West Physiotherapy Centre is an independent private practice which has been offering exceptional Physiotherapy services to the local community for over 25 years. We are seeking a vibrant and enthusiastic part-time receptionist to join our friendly team in Blacktown. In this role, you will be the face of our practice, providing exceptional customer service to our patients and supporting the smooth running of our physiotherapy clinic.

What we offer

A wonderful working environment that's fun and dynamic with friendly, supportive staff

Approximately 25 -30 hours per week over 3-4 days with the ability to help cover extra hours on the odd occasion when other admin staff are sick or on leave.

What you'll be doing

Greeting patients and visitors in a warm and welcoming manner

General reception duties including: answering phones, booking appointments, handling patient enquiries and providing information about our services

Processing payments from patients via HICAPS, Eftpos, and Medicare

Performing administrative tasks such as filing, data entry, and managing patient records

Assisting the physiotherapy team with various duties as needed

Maintaining a clean and organised reception area

What we're looking for

Strong communication skills with clearly spoken English

You must be reliable with high levels of motivation and initiative

The ability to calmly deal with several matters at once with exceptional face-to-face and phone communication skills

Knowledge of Word, Outlook and Excel with the ability to learn practice management software specific to the physiotherapy profession

A friendly, professional, and welcoming demeanour

Previous receptionist role in a healthcare setting is preferred, but not essential