Part-Time Front Desk & Administration Officer

RAQ; Cairns Regional; On-site; AUD 63,000 - 77,000; Part time

Benefits offered by this job

Work-Life Balance

Salary packaging up to $15,900 p.a.

Additional paid leave around Christmas

Annual leave loading

Paid study leave (up to 2 weeks per yr

Generous parental leave

Wellbeing support (Telus Health EAP)

Job summary

Relationships Australia Queensland (RAQ) invites applications for a permanent, part-time Administrative Officer role at our Cairns venue. You will manage reception, coordinate diary entries and counselling rooms, and maintain client records using the CIS.

The position requires strong communication, attention to detail, and the ability to multitask in a dynamic environment. You will handle invoicing, banking, and a web-based petty cash system while ensuring policy compliance and assisting with

Qualifications

• Experience in an administrative role and in providing face-to-face, email and telephone customer service.
• Experience handling challenging customer interactions professionally.
• Demonstrated effective time management and organisational skills.
• Ability to multitask and work independently.

Responsibilities

• Manage the venue reception area with high-level customer service.
• Provide diary management and coordination of counselling rooms; maintain client records in CIS.
• Process financial transactions, invoicing and banking; manage a web-based petty cash system.
• Ensure compliance with policies and assist with debt management and financial reporting.
• Undertake additional duties as directed by the reporting manager.

Skills

Strong communication

Attention to detail

Multitasking

Time management

Job description

Relationships Australia Queensland (RAQ) invites applications for a permanent, part-time Administrative Officer role at our Cairns venue. You will manage reception, coordinate diary entries and counselling rooms, and maintain client records using the CIS.

The position requires strong communication, attention to detail, and the ability to multitask in a dynamic environment. You will handle invoicing, banking, and a web-based petty cash system while ensuring policy compliance and assisting with