Day Rehabilitation Admin Officer (Part-Time) – Patient-Centric

Cairns Private Hospital; Cairns Regional; On-site; AUD 41,000 - 45,000; Part time

Benefits offered by this job

Grow your career

Ramsay Rewards

Flexible rostering options

Wellbeing support 24/7

Job summary

Cairns Private Hospital in Cairns, QLD, is seeking a friendly Administration Officer to join our Day Rehabilitation team on a part-time basis. You will provide essential administrative support, assist with patient inquiries, bookings and records, and work closely with our allied health team to ensure smooth day-to-day operations.

You will manage reception tasks, maintain patient confidentiality and coordinate with patients, clinicians and other hospital departments.

Qualifications

• Previous experience in an administration or reception role, preferably within a healthcare environment.
• Strong customer service and communication skills.
• Excellent organisational and time management skills.
• High attention to detail and accurate data entry skills.
• Proficiency in Microsoft Office and confidence using computer-based systems.
• Ability to manage competing priorities and work effectively in a busy environment.
• Ability to work independently and collaboratively as part of a team.
• A professional, friendly and compassionate approach when interacting with patients and families.
• Understanding of the importance of patient privacy and confidentiality.

Responsibilities

• Providing reception and administrative support to the Day Rehabilitation department.
• Welcoming patients and visitors and responding to enquiries in a professional and friendly manner.
• Assisting with patient admissions, appointment bookings and coordination.
• Managing incoming calls, emails and general correspondence.
• Maintaining accurate patient records and departmental documentation.
• Supporting the day-to-day administrative requirements of the department.
• Liaising with patients, clinicians and other hospital departments to support effective service delivery.
• Maintaining patient confidentiality and following hospital policies and procedures.

Skills

Customer service

Communication

Data entry

Microsoft Office

Teamwork

Job description

Cairns Private Hospital in Cairns, QLD, is seeking a friendly Administration Officer to join our Day Rehabilitation team on a part-time basis. You will provide essential administrative support, assist with patient inquiries, bookings and records, and work closely with our allied health team to ensure smooth day-to-day operations.

You will manage reception tasks, maintain patient confidentiality and coordinate with patients, clinicians and other hospital departments.