Part-Time Dental Lab Admin & Customer Support

Impression Dental Group; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Competitive hourly rate

Employee Assistance Program

Discounts on Work App

Great Place to Work 2024 & 2025

Job summary

Impression Dental Group in Chatswood is seeking a part-time Dental Lab Admin Assistant to provide essential administrative and clerical support for our dental laboratory. You will manage patient orders, handle customer service, and assist with inventory while collaborating with clinicians and lab technicians.

The role focuses on order processing, records management, invoicing, and general office duties with an emphasis on accuracy, confidentiality, and efficient communication in a dental setting.

Qualifications

• Strong organisational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Basic knowledge of dental terminology and procedures is a plus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with dental lab management software is a plus.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Previous administrative experience in a medical or dental setting preferred.

Responsibilities

• Answer phone calls and respond to emails from clients (dentists, dental offices, patients).
• Process and track incoming dental orders, ensuring all necessary information is complete.
• Maintain detailed and organised patient records, including order specifications, timelines, and progress reports.
• Assist in generating invoices and billing reports for clients and accounting purposes.
• Perform general clerical duties such as filing, data entry, and faxing.

Skills

Organisational skills

Communication skills

Dental terminology knowledge

Microsoft Office

Dental lab software

Attention to detail

Confidentiality

Medical/dental admin experience

Tools

Microsoft Office Suite

Dental lab management software

Job description

Impression Dental Group in Chatswood is seeking a part-time Dental Lab Admin Assistant to provide essential administrative and clerical support for our dental laboratory. You will manage patient orders, handle customer service, and assist with inventory while collaborating with clinicians and lab technicians.

The role focuses on order processing, records management, invoicing, and general office duties with an emphasis on accuracy, confidentiality, and efficient communication in a dental setting.