Part-Time Customer Service & Payments Pro

Australia Post; Numurkah; In loco; AUD 41.000 - 44.000; Part-time

Vantaggi offerti da questo lavoro

Post Perks discounts

Health and wellbeing resources

Training and development opportunities

Descrizione del lavoro

Australia Post is seeking a part-time Retail Customer Service Officer to assist customers in post, shop, bank or pay bills, with a focus on service excellence. The role offers 20 hours per week over weekdays, with training provided on commencement. Pay starts at about $29.72 per hour and rises to $31.77 after ~3 months, plus 12% superannuation.

You will handle sales, cash and card transactions, identity services, up-selling, mail lodgements and customer support in a welcoming team environment.

Competenze

• Experience in customer service and/or cash handling.
• Fit to lift up to 16kg of mail and parcels regularly and stand for shifts.

Mansioni

• Perform customer sales and service transactions.
• Manage high value cash, cheque, card and EFTPOS transactions.
• Conduct identity related transactions, including passport interviews.
• Promote products and services through upselling and cross-selling.
• Assist with mail and parcel lodgements and associated costs.
• Build relationships by understanding customer needs.
• Assist with stocktaking and record maintenance.

Conoscenze

Customer service

Cash handling

Descrizione del lavoro

Australia Post is seeking a part-time Retail Customer Service Officer to assist customers in post, shop, bank or pay bills, with a focus on service excellence. The role offers 20 hours per week over weekdays, with training provided on commencement. Pay starts at about $29.72 per hour and rises to $31.77 after ~3 months, plus 12% superannuation.

You will handle sales, cash and card transactions, identity services, up-selling, mail lodgements and customer support in a welcoming team environment.