Part-Time Customer Experience Coordinator - Hybrid

Guzman Y Gomez; Canberra; Hybrid; AUD 28,000 - 35,000; Part time

Benefits offered by this job

Permanent part‑time role

Hybrid after training

Strong team culture

Australia’s fastest‑growing food brand

Job summary

UniLodge ACT is hiring a Part‑Time Customer Service Coordinator to manage daily front desk operations and deliver a high‑quality customer experience for residents. The role is 15 hours per week with a training month in the Canberra office, followed by a hybrid schedule combining office and home working.

You will coordinate enquiries, support the residency process, and contribute to a collaborative team culture.

Qualifications

• Experience in customer service or front‑office coordination roles.
• Excellent written and verbal communication skills.
• Confidence handling inbound inquiries and multitasking in a fast-paced environment.

Responsibilities

• Operate day‑to‑day front desk reception.
• Deliver exceptional customer service to residents and visitors.
• Assist prospective residents with enquiries and applications.
• Coordinate administrative duties and reporting as required.

Skills

Customer service

Administration

Support coordination

Written & verbal communication

Multitasking

Job description

UniLodge ACT is hiring a Part‑Time Customer Service Coordinator to manage daily front desk operations and deliver a high‑quality customer experience for residents. The role is 15 hours per week with a training month in the Canberra office, followed by a hybrid schedule combining office and home working.

You will coordinate enquiries, support the residency process, and contribute to a collaborative team culture.