Part-Time Customer Banking Specialist – Narooma Branch

Commonwealth Bank; Narooma; On-site; AUD 30,000 - 47,000; Part time

Job summary

Commonwealth Bank in Narooma is seeking a Customer Banking Specialist to support our local customers with day-to-day banking needs. This part-time role offers a fixed roster of 21.75 hours per week, including Tuesday to Thursday 9:00am–5:00pm with Monday and Friday off.

You will engage customers on home loans, business banking and financial advice, guiding them through in-branch technology and digital options.

Qualifications

• Proven experience delivering exceptional customer service in financial services, retail or hospitality.
• Excellent communication skills and ability to explain financial terms clearly.
• Ability to work in a busy retail environment and put the customer first.

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Skills

Customer service

Communication skills

Questioning

Retail environment

Career with CommBank

Job description

Commonwealth Bank in Narooma is seeking a Customer Banking Specialist to support our local customers with day-to-day banking needs. This part-time role offers a fixed roster of 21.75 hours per week, including Tuesday to Thursday 9:00am–5:00pm with Monday and Friday off.

You will engage customers on home loans, business banking and financial advice, guiding them through in-branch technology and digital options.