Part-Time Customer Banking Specialist – Lane Cove

Commonwealth Bank; Lane Cove; On-site; AUD 45,000 - 60,000; Part time

Job summary

Commonwealth Bank in Lane Cove is seeking a Customer Banking Specialist to join our Retail Banking Services team on a part-time 30-hour roster.

You will engage with customers to understand banking needs, assist with Home Loans, Business Banking and Financial Advice, and guide them through our digital options. You’ll maintain accounts, process enquiries, and help deliver a seamless in-branch experience.

Qualifications

• Experience in customer service, preferably in financial services, retail, or hospitality.
• Ability to explain financial terms clearly to customers.
• Strong communication and interpersonal skills with a customer-centric approach.
• Aims to build a career with CommBank and support financial wellbeing.

Responsibilities

• Engage with customers to understand banking needs and advise on Home Loans and other products.
• Process enquiries, account maintenance, and credit product applications.
• Demonstrate in-branch technology and digital banking options.
• Uphold processes and drive responsible risk culture.

Skills

Customer Service

Communication

Financial Terms Clarity

Problem Solving

Integrity

Teamwork

Job description

Commonwealth Bank in Lane Cove is seeking a Customer Banking Specialist to join our Retail Banking Services team on a part-time 30-hour roster.

You will engage with customers to understand banking needs, assist with Home Loans, Business Banking and Financial Advice, and guide them through our digital options. You’ll maintain accounts, process enquiries, and help deliver a seamless in-branch experience.