Part-Time Customer Banking Specialist — North Sydney

CommBank; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

CommBank is seeking a Customer Banking Specialist for the North Sydney branch on a part-time roster. The role involves in-depth conversations with customers about banking needs, including home loans, business banking and financial advice, and servicing enquiries and account maintenance.

You will help customers by demonstrating in-branch technology and digital banking options, while solving problems and delivering suitable, compliant solutions within our processes and risk framework.

Qualifications

• Proven experience delivering exceptional customer service in financial services, retail or hospitality.
• Excellent communication skills and ability to articulate financial terms clearly.
• Customer-centric mindset with integrity and a problem-solving approach.

Responsibilities

• Have in-depth conversations with customers about banking needs, including home loans and financial advice.
• Support customers with enquiries and maintenance on accounts; process applications for credit products.
• Educate customers on in-branch technology and digital banking options.
• Problem solve and provide effective solutions while upholding processes and risk controls.

Skills

Customer service

Communication

Problem solving

Integrity

Teamwork

Job description

CommBank is seeking a Customer Banking Specialist for the North Sydney branch on a part-time roster. The role involves in-depth conversations with customers about banking needs, including home loans, business banking and financial advice, and servicing enquiries and account maintenance.

You will help customers by demonstrating in-branch technology and digital banking options, while solving problems and delivering suitable, compliant solutions within our processes and risk framework.