Part-Time Branch Banking Specialist - Help Clients Grow

Commonwealth Bank of Australia; Narooma; On-site; AUD 30,000 - 41,000; Part time

Job summary

The Narooma Branch of Commonwealth Bank of Australia seeks a Customer Banking Specialist to deliver personalised banking support in a busy retail environment. You will help customers with Home Loans, Business Banking and Financial Advice, and demonstrate our digital banking tools.

Provide clear explanations of financial terms, maintain high service standards, and respond to enquiries with integrity while keeping customers at the center of every interaction.

Qualifications

• Experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
• Excellent communication skills & the ability to articulate financial terms clearly.
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing holistic solutions.

Responsibilities

• Have in-depth conversations with customers about how we can support their banking needs including Home Loans, Business Banking & Financial Advice.
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Provide options for customers through education and demonstration of our in-branch technology and digital banking options.
• Problem solve and provide effective solutions whilst following our processes and risk-adverse culture.

Job description

The Narooma Branch of Commonwealth Bank of Australia seeks a Customer Banking Specialist to deliver personalised banking support in a busy retail environment. You will help customers with Home Loans, Business Banking and Financial Advice, and demonstrate our digital banking tools.

Provide clear explanations of financial terms, maintain high service standards, and respond to enquiries with integrity while keeping customers at the center of every interaction.