Part-Time Banking Specialist – Nambour Branch

CommBank

Nambour

On-site

AUD 30,000 - 36,000

Part time

2 days ago

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Job summary

CommBank is seeking a Customer Banking Specialist for the Nambour Branch. This part-time role (20 hours per week) focuses on delivering exceptional customer service and guiding customers through banking options, loans, and digital tools.

You will engage with customers to understand their needs and provide clear, actionable advice. You will handle inquiries, account maintenance, and credit product applications, educating customers on branch technology while maintaining high standards of service

Qualifications

Proven experience delivering exceptional Customer Service in Financial Services, Retail or Hospitality.
Excellent communication skills and the ability to articulate financial terms clearly.
Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.
Ability to work in a busy, commercial and driven retail environment while seeing the big picture for customers and providing holistic solutions.
A genuine interest in building a career with CommBank.

Responsibilities

Have in-depth conversations with every customer about supporting their banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products.
Provide options for the customer through education and demonstration of in-branch technology and digital banking options.
Problem solve and provide effective solutions whilst championing processes and driving our risk-adverse culture.