Branch Banking Consultant (Part-Time)

People'S Choice; Adelaide; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Uniform provided

Recognition program: Shine

Learning and development opportunities

Employee rewards platform

Employee banking benefits and discount

Wellbeing initiatives and Employee Ass

Health insurance discounts

Volunteer leave

Job summary

People First Bank is hiring a Customer Service Consultant at our Whyalla Branch. You’ll welcome customers, handle transactions and use digital services to enhance the banking experience. This is a permanent part-time role with a friendly, supportive team.

You’ll thrive if you enjoy real conversations, proactively reach goals, and build relationships that help customers achieve their financial journeys. Training is provided to set you up for success.

Qualifications

• This role requires empathy and clear communication with customers.
• Experience in customer service and cash handling is preferred.
• Comfort with learning new digital banking systems.

Responsibilities

• Assist customers with transactional needs and enquiries.
• Engage in conversations to identify suitable solutions.
• Build relationships to help customers reach long-term goals.
• Support customers in using digital services for banking.
• Prioritise and complete tasks accurately and efficiently.
• Navigate multiple banking systems and software.
• Be part of a collaborative branch team.

Skills

Cash handling

Customer service

Empathy

Digital literacy

Communication

Tools

Banking software

Digital platforms

Job description

People First Bank is hiring a Customer Service Consultant at our Whyalla Branch. You’ll welcome customers, handle transactions and use digital services to enhance the banking experience. This is a permanent part-time role with a friendly, supportive team.

You’ll thrive if you enjoy real conversations, proactively reach goals, and build relationships that help customers achieve their financial journeys. Training is provided to set you up for success.