Part-Time Banking Advisor: Customer Service & Solutions

Westpac Group; South Australia; On-site; AUD 40,000 - 54,000; Part time

Job summary

BankSA in Ingle Farm, SA, is seeking a Customer Service Advisor for a permanent part-time role at 33.5 hours per week. You’ll greet customers, discuss banking needs, and offer tailored solutions, both in-branch and by phone.

You’ll work 9:00–16:30, Mon–Fri, helping customers manage money with accuracy and care. Training is provided as part of BankSA’s commitment to your success, with opportunities to learn banking products and progress in your career within the Westpac Group.

Qualifications

• Customer service and sales experience in a customer-facing or phone-based setting.
• Ability to work toward sales/referral targets and calls with customers.
• Resilience to remain calm and professional in challenging situations.
• Numerical capability with cash handling and financial transactions accuracy.
• Energetic, helpful attitude with a willingness to learn banking procedures.

Responsibilities

• Welcome customers at the branch and engage in conversations to uncover needs.
• Provide tailored banking solutions and refer to specialised teams when needed.
• Assist customers in-person and over the phone to achieve financial goals.
• Support efficient branch operations and meet targets as part of the team.

Skills

Customer service

Sales

Resilience

Phone-based

Cash handling

Targets

Job description

BankSA in Ingle Farm, SA, is seeking a Customer Service Advisor for a permanent part-time role at 33.5 hours per week. You’ll greet customers, discuss banking needs, and offer tailored solutions, both in-branch and by phone.

You’ll work 9:00–16:30, Mon–Fri, helping customers manage money with accuracy and care. Training is provided as part of BankSA’s commitment to your success, with opportunities to learn banking products and progress in your career within the Westpac Group.