Part-Time Banking Customer Advisor (25 hrs/wk)

BankSA; Adelaide; On-site; AUD 32,000 - 42,000; Part time

Job summary

BankSA is seeking a Customer Service Advisor at the Seacombe Gardens branch. The role is part-time (25 hours/week) across Monday to Friday, 10am–3pm, in-person and over the phone. You will greet customers, understand their needs, and offer tailored banking solutions while supporting referrals to specialist teams.

The role requires a vibrant, customer-focused individual with strong numerical and communication skills and a willingness to travel to cover other Westpac Group branches as needed.

Qualifications

• Customer service and sales experience, ideally in a customer-facing role with targets.
• Resilience, able to stay calm in challenging situations.
• Comfortable with sales/referral targets and calling customers.
• Numerical capability with cash handling and financial transactions accuracy.
• Energetic personality with a genuine passion for helping people.
• Willingness to learn and adapt to new banking procedures and technologies.

Responsibilities

• Welcome customers at the branch and uncover their needs to provide tailored banking solutions.
• Assist customers in-person and over the phone using product knowledge to achieve financial goals.
• Refer customers to specialised Banking teams when necessary.
• Be flexible to cover leave across other Westpac Group branches in the area.

Skills

Customer service

Sales experience

Resilience

Target-driven

Cash handling

Communication

Learning agility

Job description

BankSA is seeking a Customer Service Advisor at the Seacombe Gardens branch. The role is part-time (25 hours/week) across Monday to Friday, 10am–3pm, in-person and over the phone. You will greet customers, understand their needs, and offer tailored banking solutions while supporting referrals to specialist teams.

The role requires a vibrant, customer-focused individual with strong numerical and communication skills and a willingness to travel to cover other Westpac Group branches as needed.