Part Time Admin/Receptionist

Solahart; Mount Pleasant; On-site; AUD 32,000 - 38,000; Part time

Job summary

Solahart is looking for an Admin/Receptionist to join our Mackay office. This permanent part-time or casual role is approximately 24 hours per week and involves front desk duties, answering calls, booking sales appointments, scheduling installations, entering client data into our CRM, and supporting warranties and invoicing.

You will work closely with our existing admin team, bring a proactive and professional approach, and help ensure smooth operations across the sales and service teams.

Qualifications

• Experience in admin or reception is preferred but not essential.
• Strong communication skills, both written and verbal.
• Able to work independently with minimal supervision.

Responsibilities

• Answer phone calls and direct inquiries as needed.
• Contact leads and book appointments for the sales team.
• Schedule and manage sales appointments and installations.
• Enter and update client data into our CRM system.
• Assist with warranty processing, invoicing, and general admin support.

Skills

Front desk

CRM data entry

Phone handling

Organised

Job description

We are seeking a highly professional Admin/Receptionist to join our growing team in our Mackay office. You’ll work closely with our existing admin/reception staff to manage front desk duties, answer phone calls, book appointments, and maintain accurate data in our CRM system. The role also involves contacting leads, coordinating sales appointments, scheduling installations, and assisting with warranties and invoicing. Experience in a similar role is highly regarded but not essential — the right attitude, strong organisational skills, and a polished, professional approach are key.

We are seeking a permanent part time or casual employee for approximately 24hrs per week.

Key Responsibilities

• Answer phone calls and direct inquiries as needed
• Contact leads and book appointments for the sales team
• Schedule and manage sales appointments and installations
• Enter and update client data into our CRM system
• Assist with warranty processing, invoicing, and general admin support

Requirements

• Ability to work independently with minimal supervision
• Strong communication skills, both written and verbal
• Confident using computers, phones, and CRM software
• Organised, detail-oriented, and proactive
• Proven ability to present and behave professionally in all situations