Administration Support/Receptionist

Maclean Partners; Townsville City; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Birthday day off

On-site parking

Job summary

Maclean Partners in Townsville seeks an Administration Support / Receptionist who is friendly, organised and proactive to join our team. This front‑of‑office role is the first point of contact for clients and supports our accounting and advisory teams while keeping the office running smoothly.

You will welcome clients, answer calls and emails, provide general admin support (data entry, filing), coordinate diaries, update client records, format letters and documents, process invoices, and assist

Qualifications

• Previous experience in an administration or receptionist role (professional services experience preferred).
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities and meet deadlines.
• A proactive attitude with a willingness to take ownership of tasks.
• Confidence working both independently and as part of a team.
• Sound computer skills, including Microsoft Office.
• Experience with MYOB AE/MPM is an advantage, but not essential.
• Knowledge of the accounting industry is beneficial but not required.

Responsibilities

• Welcoming clients and managing front reception in a professional and friendly manner.
• Handling a busy telephone system and incoming emails.
• Providing general administrative support including data entry, filing, scanning and correspondence.
• Diary and appointment coordination.
• Maintaining and updating client records and office systems.
• Formatting letters and documents.
• Processing invoices, receipts and general office paperwork.
• Supporting the wider team as required.
• Contributing to efficient office processes and continuous improvement.

Skills

Front desk

Customer service

Data entry

Microsoft Office

Time management

Communication

Tools

MYOB AE/MPM

Job description

We are seeking a friendly, organised and proactive Administration Support / Receptionist to join our team at Maclean Partners.

This is a key front-of-office role and the first point of contact for our clients. You will play an important part in supporting our accounting and advisory teams while ensuring the smooth day-to-day operation of our Townsville office.

If you enjoy variety, take pride in providing excellent service, and like being the person who keeps things running smoothly, this role will suit you perfectly.

What you’ll be doing

• Welcoming clients and managing front reception in a professional and friendly manner
• Handling a busy telephone system and incoming emails
• Providing general administrative support including data entry, filing, scanning and correspondence
• Diary and appointment coordination
• Maintaining and updating client records and office systems
• Formatting letters and documents
• Processing invoices, receipts and general office paperwork
• Supporting the wider team as required
• Contributing to efficient office processes and continuous improvement

What we’re looking for

• Previous experience in an administration or receptionist role (professional services experience preferred)
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to manage competing priorities and meet deadlines
• A proactive attitude with a willingness to take ownership of tasks
• Confidence working both independently and as part of a team
• Sound computer skills, including Microsoft Office
• Experience with MYOB AE/MPM is an advantage, but not essential
• Knowledge of the accounting industry is beneficial but not required

About us

Maclean Partners is an established accounting and advisory firm with over 40 years’ experience, providing accounting, taxation, bookkeeping and financial planning services to clients across the region.

We pride ourselves on our professional reputation, strong client relationships and supportive team culture. We value collaboration, ongoing learning and work-life balance, and we aim to create an environment where our people feel supported and valued. We also offer a day off for your birthday and local suburban carparking is available.

Remuneration

Remuneration will be negotiated commensurate with experience and ability.

All applications will be treated in the strictest confidence.

Applicants note: Due to the expected volume of applications, only shortlisted candidates will be contacted.